Higher Certificate in
SAQA ID: 118141
Study the perfect foundational one-year qualification that will launch your career and open employment opportunities in supervising and management positions, including various financial, marketing, human resources, and operational vacancies. Upon completion you will be able to pursue employment opportunities which may include amongst others, supervisor, junior manager, middle/line manager, business administrator, office manager, junior project manager, and junior operations manager etc.
Intake Opens 1 July 2021
Entry Requirements: Matric or *RPL
Subjects and Modules:
This module introduces the role of business in society and explains how a business employs its resources to satisfy the needs for products and services. The economic systems of the world are explained, including how small businesses function within a market economy. The module further describes the role of management in the business environment and the basic management functions and the skills and competencies needed by management on different levels within a business.
The purpose of this module is to introduce students to the fundamentals of marketing management within a business context. This module covers the nature and the function of marketing management within the organisation. Furthermore, the marketing process is discussed in this module as well as the components of the marketing environment. The collection, analysis and interpretation are used to segment the market according to consumer behaviour. The elements of the marketing mix (product, price, promotion and distribution decisions) are covered in this module and how to develop a simple marketing strategy. The module is concluded with a discussion regarding customer service and the importance thereof.
The purpose of this module is to provide students with an overview of the tasks associated with human resource management. The module starts with the scope and task of human resource management. The determining and formulating policy task, advising task; rendering a service and controlling employee affairs management tasks are discussed in relation to the HR function and the implication on other functional areas of management. This is followed by a discussion on human resource provision, retention and governance affecting human resource management.
The purpose of this module is to provide students with an understanding of the operations function in relation to other major business functions. Students are introduced to concepts related to operations management, including supply chain, supply chain management, logistics, supply and demand and various demand forecasting techniques. To conclude the module, students learn about inventory management and how to calculate inventory costs.
The purpose of this module is to introduce students to financial management from a secondary or support perspective such as technology, human resource management and legal services. On completion of the module, students must be able to explain the scope of financial management, apply basic principles and practices of financial management and explain budget planning and control issues. Financial statements are analysed as a source of information for financial management and students must be able to measure and interpret the financial performance of an organisation.
The purpose of this module is to introduce management students to the importance of effective communication within a business environment. This module covers the basics of communication, including various communication mediums within an organisation, communication in the digital era, how to deal with multicultural communication within the organisation, how to overcome barriers to effective communication and how to conduct meetings.
Information technology is an essential component of the modern organisation. The evaluation, implementation and management of Information Systems (IS) have become an important part of business management.. This module introduces students to the importance of reliable and accurate information in a business, the information needs of an organisation and the relationship between the information function and other business functions. The student will also be able to differentiate between the various components of information systems and understand relevant IS terminology. The systems concept is discussed in terms of objectives and characteristics. Contemporary issues such as information in an online world and information as a management resource are also discussed.
The purpose of this module is to introduce business management students to the basic concepts and principles applicable to manage a project within a business environment. A detailed overview is given of the project management life cycle and steps in planning, managing and controlling a project, using the relevant methods and tools to manage projects based on scenarios related to real-life business situations. At the end of this module, students will be required to apply project management principles and practices to complete a basic project for a given scenario as part of the summative assessment.
8 Formative Assignments
8 Summative Assignments
Final Integrated Summative Assessment